Would you like to find out how to improve IT services while playing game? If you haven't done it yet, you must play IBM learning game which might help you to build on your ITIL skills. While playing game you will experience the challenges technical support as well as CEOs are facing.

You can see some of the animations from the game at:

http://video.google.com/videoplay?docid=4905997151949182132#

If you would like to play the game, go to the link below:

http://www.servicemanagementcenter.com/main/pages/IBMRBMS/PDFM/ShowCollateral.aspx?oid=35938&ssid=0&hid=0&sid=0&cp=2110