1. CMDB for knowledge management
(Blog/IT Management)

  IAITAM has released its new product called ITAM 360. This is an interactive version of IBPL that was published a few years ago. The first look at it could have been taken on the last IAITAM ...

2. When to start CMDB implementation
(Articles/Articles)

... appropriate Change Management in place.  It is also critical for Change Management to have input from the Configuration Management that works on a similar maturity level.  The other processes influence ...

3. ITAM - Top Cost Savings Areas
(Links/Links)

... Business Change Management Capacity Planning http://www.syndetech.com/index.php/home/articles/itam/29-itam-top-cost-savings-areas      ...

4. Effective change in IT environment
(Articles/Articles)

... to reach 100% service availability, change could break it down. Effective change management is what we need to avoid problems and downtime. ITIL provides us with excellent tools to support IT departments ...