1. CMDB for knowledge management
(Blog/IT Management)

  IAITAM has released its new product called ITAM 360. This is an interactive version of IBPL that was published a few years ago. The first look at it could have been taken on the last IAITAM ...

2. The scope of SAM
(Blog/tester)

... is reduced to just one paragraph inside the section describing so called “Service Asset and Configuration Management”. I miss some more guidance there as the Service Assets should contain not only software ...

3. ITIL v3 Configuration Management System (CMS)
(Links/Links)

4. When to start CMDB implementation
(Articles/Articles)

... purpose of the article is to direct all those who think of implementing CMDB in the right way.     It may be hard to believe, but CMDB is ...   „Configuration Management Database”.  It ...

5. Effective change in IT environment
(Articles/Articles)

            Change is what keeps the world evolving. Thanks to changes, it has been developing, and it is change that guarantees the progress of our civilization. In IT Service Management discipline, ...