1. Top 10 types of resistance to ITIL improvement initiatives
(Articles/Articles)

... that management commitment needs to be consciously addressed and fed with quick wins and progress to ensure they remain committed. The feedback from the Linkedin discussions around this subject drove ...

2. How Will the ISO/IEC 19770-2 Standard for Software Tagging Influence Your Organization's Decisions?
(Articles/Articles)

... belong to the tagged product, but virtually any footprint the product leaves on the machine.  That allows the user to identify the related files that were previously unknown or suspicious. Legacy software ...

3. CEO and CIO taking some marriage guidance advice
(News/Latest)

... and CIOs and no efforts to understand each other.   Have you ever faced such a problem? Do you know it from your own experience? Is it really the problem which can stop any ITSM improvement project? ...

4. McKinsey Global Survey results
(Links/Links)

... a good information for the whole IT industry, it will not slow down. It is to grow up even faster. CIOs and CEOs want IT to deliver greater levels of efficiency. In this issue they do agree. They want ...

5. Oc Cio Roundtable Oct 2009 Fina
(Links/Links)

Oc Cio Roundtable Oct 2009 Final View more presentations from guestec0d075.  ...

6. ITIL podcast series
(Podcasts/Podcasts)

  Choose one of the ITIL podcast and download it for your mp3 player or phone. http://searchcio.techtarget.com/generic/0,295582,sid182_gci1316031,00.html  ...

7. Industry's largest-ever global CIO survey
(Links/Links)

  The New Voice Of The CIO 2009 - IBM Study   Click full screen for better view.  ...